Feedback

WWF-Australia encourages comment and welcomes any feedback you may care to offer on our website, our fundraising or conservation programmes.

  • Website comment
The WWF-Australia website aims to educate, inspire and motivate all visitors to further WWF-Australia’s mission – to stop the degradation of the planet’s natural environment and to build a future in which humans live in harmony with nature.

While we actively encourage comments on our news, stories and articles and encourage differing opinions, we do have some basic rules of engagement and ask users to behave responsibly when making comments on this website.

You can access our full comment policy here.

If you have specific comments on our conservation stories or on our website in general, please make them via our Contact us page.

  • Fundraising – feedback, suggestions, concerns
We view your suggestions and feedback in a positive light and welcome them as a means of monitoring and improving our performance and gauging public perceptions.

While we are happy to receive your suggestions and feedback we are also attentive to any concerns or complaints you may have. Our concerns and complaints procedure is an essential part of our focus on supporter satisfaction. We believe that managing complaints effectively is a way of maintaining and building relationships with the supporters on whom WWF depends.

We would be grateful if you could contact our Supporter Services team via our Contact us page.

  • Conservation feedback
Feedback is important to WWF-Australia and our partners as it helps us to develop and improve our programme activities.

Feedback will be directed to the relevant department for consideration and resolution. A complainant can also make a complaint regarding an alleged breach of the ACFID Code of Conduct directly to ACFID.

As part of our continuous improvement programme WWF-Australia will review and update its feedback and complaints handling processes on a regular basis.

We assure you that all feedback is handled with great seriousness and can be provided by telephone to our head office or state offices; by fax; or by email. Please find details on our Contact us page.


Thank you for your comments and your support!